Frequently Asked Questions

Is parking assigned?

​Not at this time

What are hours of the leasing office?

We are open Mon-Friday 10 am to 6 pm and Sat-Sun 11 am to 4 pm.

I have a noise complaint. Who do I contact?

Please reach out to the ​Community Assistants or Property Manager

I need emergency maintenance. Who do I call?

Our residents have access to an emergency line.

What is the smoking policy? Can I smoke in my apartment? Is there a designated smoking area?

There is no smoking on property or in apartments.

What is the policy for guest parking?

They can get a pass from the office during our usual hours.

What decorations or changes to the apartment are prohibited?

We do not allow the use of nails.

I have a non-emergency maintenance issue. Who do I contact?

​You may enter the maintenance request through the online portal.

Do you allow pets? What is the pet policy?

Yes! Call for any updates to our policy but currently, we allow dogs and cats, 35lbs or less, with a $250 pet deposit and $25 a month per pet per month fee.

What is the parking situation?

​We have parking available with a parking pass.

Is there a fee or permit required for parking?

​We provide a parking pass to you at move-in.

Are there building quiet hours?

​Yes, currently between 11pm-7am.

What is the procedure for moving out?

​We make a move-out packet for you and on move-out day you are to fill out a checklist and turn in keys

What leasing options are available?

​We currently offer 10-month, 12-month, summer, and semester leases.

When is rent due?

Rent is due on the 1st of every month.

What costs are not included in the rent?

Cable tv is not included.

What is the average cost for utilities each month?

Based on previous estimates, approximately $50.

What are your application requirements?

We require a credit score above 600, no criminal history, and 3x the amount of rent for monthly income.

How much is the security deposit?

Security deposits are the same amount as the rent for your specific floor plan.

Are corporate rentals available?

This is not a current option.

How much of the security deposit is refundable?

All of it! However, if there are unpaid rent charges, utility charges, or damages these will be deducted from the deposit.

Is there an application fee?

Yes, we currently charge $25.00.

How can I pay my rent? What forms of payment are acceptable?

You can pay with a check or money order, online, or through an automatic withdrawal.

Are the apartments furnished? What is included?

Furnished apartments include the following: couch, chair, barstools, bed, dresser, closet, desk with a chair, tv.

Under what circumstance can a landlord terminate your lease?

As covered at the time of leasing, behavior, not following rules, or not paying.

Can the apartment be listed on AirBnB?

This is not an option for any of our current floor plans/units.

How often is there a rent increase?

Rent increases would be evaluated at the time of renewal.

Are there Qualifications - income, credit history checks, criminal history, rental history, etc.?

Yes but these will be the same as application requirements.

Is there a late fee for overdue payments? Is there a grace period?

​Yes, there is a $50 late fee that is applied on the 5th.

Is renter's insurance required?

​Yes, it is required with a $100,000 liability amount. 

Are there any bed restrictions for the apartments?

We do not allow waterbeds.

What happens if I need to move out before my lease expires?

​You will be responsible for the rest of your lease.

Are there occupancy limits?

Yes, please contact us for any questions you have.

Can I apply online?

Yes! This is one of the fastest ways to reserve your spot.

Are utilities included?

Included utilities are wifi, water, and sewer.

What fees/deposits are due upon applying? Moving in?

​Application fee and security deposit when the lease is signed.

What utilities are not included in the rent?

Electricity is paid for separately by the resident.

Do you have items I can rent?

We currently do not offer any items for rent.

Are there any fees associated with moving in or moving out?

​No there are not.

Can the apartment be sublet?

Apartments are not allowed to be sublet.

Do you offer recycling?

Yes, we do!

Do apartments have dishwashers?

Yes!

What internet service options are available?

The current internet for our community is Spectrum.

Can I reserve your community room?

Absolutely! This is something available to all our residents.

Is storage included?

No, we do not have any additional storage units.

Do you offer valet trash service?

Not at this time.

Do you have cable?

This is not included.

Do you have package lockers?

We currently do not have package lockers.

What kinds of washers and dryers do in-apartment hookups accommodate?

We like to make it easy! We supply the washer/dryer for each apartment.

What brand are the kitchen appliances?

Our floor plans currently come with GE appliances.

Does the apartment come with a microwave?

Absolutely!

Are stoves gas or electric?

All stoves are electric.

Do kitchen sinks have a garbage disposal?

Every apartment sink includes a garbage disposal.

Is there a bathtub or just a shower? Are they together or separate?

Our floor plans have a shower-only bathroom setup.

What property amenities are included?

We offer a fitness center, multi-purpose room, and movie room.

What kinds of washers and dryers do in-apartment hookups accommodate?

We supply a washer/dryer for each unit.